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Terms of Sale

1.    Introduction

Welcome to our website. To avoid all misunderstandings, please read these terms of business carefully.  These terms relate to goods supplied to you through our site and should be read in conjunction with the Terms of Website Use and our Privacy Policy which shall also apply.

You will be asked to expressly agree to these terms of sale before you place an order for products from our website.  

2.    Interpretation

In these terms of sale, “we” means SEA Citizen Design (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

3.    Order process

Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched, a contract will be made between you and us, and you will be charged for the goods in accordance with the procedure detailed below.

In order to enter into a contract to buy goods from us, you will need to take the following steps:

(i)    you must add  the products you wish to purchase to your shopping cart, and then proceed to the checkout;
(ii)    if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details;
(iii)    once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale;
(iv)    you will be transferred to the selected payment processor websites, and they will handle your payment;
(v)    once payment is successful, we will either send you an order confirmation (at which point your order will become a binding contract)
(vi)    If we are unable to meet your order we will confirm by email and immediately initiate the refund process.

We will not file a copy of these terms of sale specifically in relation to your order.  We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.  We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing the summary order in your shopping bag within the website purchase page.  You may correct those input errors before placing your order by amending the details in the website purchase page for example product, size, colour, quantity and delivery address. The only language in which we provide these terms of sale is English.

4.    The products

The products are set out on our website here

5.    Price and payment

Prices for our goods are quoted on our website.  The website contains a large number of goods and it is always possible that some of the prices on the website may be incorrect.  We will verify prices as part of our sale procedures so that a product's correct price will be stated when we confirm your order.

In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you order the product.

Payment must be made upon the submission of your order.  We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website include all value added taxes (where applicable).

Payment for all products must be made by any method detailed on the website from time to time.

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

6.    Your warranties

You warrant to us that:

(a)    you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;

(b)    the information provided in your order is accurate and complete;

(c)    you will be able to accept delivery of the products;


7.    Delivery policy

We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation.  However, we cannot guarantee delivery by the relevant date.  We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days of the later of receipt of payment and the date of our order confirmation.

8.    Risk and ownership

The products will be at your risk from the time of delivery.  Ownership of the products will only pass to you upon the later of:

(a)    delivery of the products; and

(b)    receipt by us of full payment of all sums due in respect of the products (including delivery charges).

We will be entitled to recover payment for the products even where ownership has not passed to you.

9.    “Cooling off” period for residents of United Kingdom and European Union

If you are resident in European Union, under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 (seven) working days after the day you received the purchased products or products (subject to the limitations set out below).

In order to cancel a contract in this way, you must give to us written notice of cancellation.

If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them.  

If you cancel a contract on this basis, you will be refunded in full (including the cost of sending the products to you).  However, you will be responsible for paying the cost of returning the product to us.

If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so.  Similarly, if you return the products at our expense, we may pass that expense on to you.


10.    “Cooling off” period for residents for USA, Middle East and Rest of the World

If you are resident for rest of the world, you may cancel a contract to purchase a product or products from us at any time within 7 (seven) working days after the day you received the purchased products or products (subject to the limitations set out below).

In order to cancel a contract in this way, you must give to us notice of cancellation in the method prescribed for returns.

If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them within 10 (ten) calendar days of cancellation notice.  

If you cancel a contract on this basis, you will be refunded for the original price item was purchased for.  However, you will be responsible for paying the cost of returning the product to us.

If you cancel a contract on this basis and you do not return the products within the 10 (ten) calendar day requirement, the cancellation notice is void. Similarly, if you do return the products to us at our expense, we may pass that expense on to you and charge for the costs we incur in doing so.


11.    Statutory rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).


12.    Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.


13.    Limitations and exclusions of liability

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law.  Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.

The limitations and exclusions of liability set out in this Section:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.


14.    General terms

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

Contracts under these terms of sale may only be varied by a document signed by both you and us.  We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
 
No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.
 
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale.   Any attempt by you to do so will be null and void.  We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

Subject to the first paragraph of Section 12: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.


15.About us

Our full name is SEA CITIZEN DESIGN

Our company registration number is 00210893-H

Our principal trading address is Suite 13A-07, SOHO 2 Empire Damansara, Jalan PJU 8/8A, Damansara Perdana, 47820 Petaling Jaya, Selangor, MALAYSIA.

Our UK trading address is 70 Gloucester Avenue, London NW1 8JD, UNITED KINGDOM

Our email address is info@seacitizen.co.uk

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